Coaching at Work

Why should I care about EQ?

Recently I attended an interesting workshop on Emotional Intelligence (EQ); the information was so great that I thought I would share some interesting insights and resources with you.

So what is EQ?

EQ is (1) a collection of habits that make up our self-awareness and self-management, as well as our relationships skills, problem solving and stress management ; (2) a behavioral face we show the world (as defined by OKA).

According to

  • 90% of top performers have high EQ;
  • EQ is responsible for 58% of an employee’s job performance; and
  • On average, individuals with a high EQ make $29,000.00 more annually.

At the end of the day, EQ is just as important as a person’s technical capabilities!


To the right Is a great diagram of one EQ model that concludes that there are five main areas of EQ and each have three specific behaviors that drive our EQ. Individually we are naturally more skilled in some areas, while in other areas we may require more “work.”  The EQ concepts believes that you can develop a deficient areas (like interpersonal skills) to contrast an over developed area (like Assertiveness).

The benefit of knowing and understanding your own EQ is that you have the ability to see and adjust based on your current environment and ultimately allow you to drive team performance.

Here is a great article, “Flex your EQ” that offers specific examples to develop your EQ in each area.   “EQ Toughest Knot” describes Self-Regard, Self- Actualization, and Optimism as the three most critical components of EQ.  And finally, Talent Smart also has a great library of blog posts on EQ and Leadership.

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